Refund policy
If you are unsatisfied with any purchase made with Kinetic Motorworks, notify us within 36 hours of receiving the package. Items may only be returned if they differ from what you ordered (i.e. we shipped the wrong part to you) or you suspect there may be a defect with an item. Figment issues (i.e. you ordered the wrong part) are not a valid reason to return an item, and no refund requests due to fitment issues will be honored.
To return an item incorrectly shipped to you or that you believe to be defective, you must obtain a Return Merchandise Authorization Number (RMA #). The goods must be returned within 10 days in the same condition and in the original packaging. If the merchandise is damaged, or not in the original packaging, or no valid RMA # appears on the outside of the packaging, no refund will be forthcoming, and you will own the original purchase. The customer will be responsible for all shipping charges
Electronic Items are subject to engineering inspection prior to a refund being issued. All electronic items are carefully tested prior to sale. All items sold by Kinetic Motorworks are new unless otherwise specified.
If you believe a product you received from Kinetic Motorworks has any defect, please contact us immediately. In the unlikely event that any issue should arise with your purchase, we are very motivated to locate and resolve the cause of the problem. If a manufacturing problem has occurred, we will investigate the part once it is returned to us, and then check with the manufacturer. If a defect is determined, the defective part will be replaced at no additional cost to you, or if you prefer, we will provide a full refund.